Return & Refund Policy
Our policy for returns and refunds on digital products and services.
Company: BIZOPLE SOLUTIONS PRIVATE LIMITED
Thank you for shopping at Bizople. Please read this policy carefully. This is the Return and Refund Policy of Bizople Solutions Private Limited. By purchasing our products or services, you agree to this policy.
Return Policy
The customer will not be refunded if one of the following conditions is met:
The claim concerns a new feature that was not advertised in the description of the module, nor in the communication with the vendor
The module had a bug that the publisher was able to fix following the claim
The module works well, but is not satisfying the customer's specific needs
The database of the customer is hosted on an Odoo online instance
The customer purchased the wrong version of the application for their database
We do not issue refunds for digital products once the order is confirmed and the product is sent
We recommend contacting us for assistance if you experience any issues receiving or downloading our products
Digital Products
No Refunds After Delivery
We do not issue refunds for digital products (Odoo modules, themes, apps) once the order is confirmed and the product has been delivered.
Need Help?
If you experience issues receiving or downloading our products, please contact us before requesting a refund - we are happy to assist.
Bug Fixes
If the module has a bug, our team will fix it following your claim. A working fix delivered by our team does not qualify for a refund.
Version Compatibility
Ensure you purchase the correct Odoo version for your database. Purchasing the wrong version does not qualify for a refund.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us before raising a dispute - we are committed to resolving any concerns fairly.