Return Order Management
Odoo Version
About This App
RETURN ORDER MANAGEMENT / RETURN MERCHANDISE AUTHORISATION
Feature
- Manage return of deliverd product.
- Manage replace of deliverd product with some other product.
- Manage refund of returned product.
- Manage repair order of returned product.
- RMA rights are set so that only allowed user can do RMA process.
- Predefined reasons and actions for returned product.
- Admin can defined the reasons to reject the return order.
- User can easily print RMA report.
RMA Orders
Create RMA order.
RMA Reasons
Create RMA Reasons.
Reject Message
Create RMA Reject Message.
Create RMA Order
Creating RMA order.
Receipt Generated
Validating the RMA order, receipt is generated.
Validating Receipt
Validating receipt to transfer order into done.
Replacement With Same Product
Customer can replace the product with same product
After validating the RMA order, delivery order is generated.
Delivery order is generated for product with defined quantity.
Replacement With Different Product
Customer can replace the product with different product
Select Product For Replacement
Select the product for replacement.
After validating the RMA order, sale order is created for replaced product
Repair
Customer can return the product for repair.
After validating the RMA order,repair order is generated for product.
Start Repair
End Repair
After the completion of repair order, delivery order of product is generated.
Refund
Customer can also generate the request for product refund.
After validating the RMA order, refund invoice is generated for product.
Managing Lot/Serial
Reject RMA Order
Admin can reject the RMA request, by specifying the valid reason.
RMA Order rejected.
